Community engagement case studies
Here are some case studies of successful community engagement across different council services. Please send us your case study if you have them so that we can add more examples. Select each case study to read in more detail Let us know if you would like us to add your own case study.
Children’s Rights in Practice: Demonstrating a children’s rights-based approach taken in local authorities
A case study focused on Child Friendly Reporting Service Area: Education Role: Education Manager Engagement Method(s): Collaboration / Involvement/ Empowerment The approach taken to engage with children with Listen Think Draw Working with www.listenthinkdraw.co.uk we created an illustrated UNCRC plan that is more accessible to everyone. We had previously worked with this company to produce an […]
Education Social Media Assistant – Informing content for schools sharing educational news
Service Area: Customer Services Role: Social Media Assistant Engagement Method(s): Collaboration/ Empowerment A new role was created of Social Media Assistant, primarily focusing on Education which involves managing two social media accounts (Twitter @abc_OCTF, Instagram @abc_octf) with a simple strategy to create a positive platform for sharing educational news and updates within Argyll and Bute. […]
Reasons to Engage
This resource will help all council employees and elected members understand the ‘why’ and ‘how’ we can best engage with communities. Reasons to engage: Legislation Council priorities Corporate ambition/ consistent approach Improve skills and confidence Share good practice Good outcomes for communities Effective engagement can support councils to […]
Advice on engagement for Elected Members
Elected members, as community leaders, have a key role in supporting, encouraging, and working alongside local people, community organisations and local interest groups to increase those actively involved in decision-making and the achievement of local outcomes. Elected members can utilise the Framework as a key reference point and source of information for engagement. This includes […]
Guidance on how to ask for equality information
Table of Contents Gathering equalities information: When completing equality impact assessments, officers need to provide evidence of impact by equality group. To do this, you must be able to segment your data by protected characteristic. In turn, if you carry out any kind of consultation or engagement, you must ask questions to gather this information. […]
When, why and how to use this Resource
There are two main ways you can use this resource: As a resource to plan Community Engagement To find resources and tools within the Framework that will help in your engagement with communities. If you are new to Community Engagement please access the Community Engagement training module on Leon, where you will find guidance and […]
Collaboration with Learning Disabled community to design inclusive user friendly resources for a consultation
Service Area: Community Planning and Community Development Method(s) of engagement: Consultation, collaboration (on design of consultation) Working with the Learning Disabled Community: as part of consultation on 10 year strategy The method chosen was collaboration to work with a specialists to develop information in a suitable format for a specific group. The Community Development team […]
Consultation to identify priority outcomes for a new 10 year strategy
Service Area: Community Planning and Community Development Engagement Method(s): Consultation Consultation to identify priority outcomes for a new 10 year Strategy The chosen method was consultation as the views of local residents would influence the priorities within the plan. When the Community Planning team were required to consult on a new Outcomes Improvement Plan, they […]
A travelling interactive consultation informing and consulting on local parking charges
Service Area: Roads and Infrastructure Role: Business Support Team leader Engagement Method(s): Informing, Consulting The employee has considerable experience of community consultation and combines a detailed project management approach with a commitment to really listening to people. Example – organising public meetings The engagement method was consultation based on the purpose to seek views of […]