Service blueprinting
Helps you visualise the full processes and infrastructure required to deliver a service.
Process mapping with Liberty Spark
A project planning tool which is designed to be used in a collaborative environment and helps to sort ideas for project implementation into themes.
Back Casting
A project planning tool which helps you work backwards from how a new service should look, to help you figure out what needs to be done to implement it.
Planning pizza
A project planning tool which is designed to be used in a collaborative environment and helps to sort ideas for project implementation into themes.
7S Model
An organisational analysis tool and it can be used to compare ‘as is’ with ‘how we want to be’.