Managing Redirections
https://files.argyll-bute.gov.uk/hrod/UPDATED-Redirections.mp4 Redirections are put in place for the following reasons: – to redirect processes that require authorisation when a manager is absent to ensure processes are approved– this should be done by the line manager before they take annual or approved leave – line managers should contact the HR helpdesk to get redirections put in […]
Extending or Ending Temporary Hours Changes in iTrent
NOTE: This guidance should be used if you are extending or ending a temporary change to a contract e.g. reducing/increasing someone’s hours. It should NOT be used to extend a temporary contract – please see Extending Temporary Contract guidance to do this. Extending a Temporary Hours Arrangement If your employee is extending their current temporary […]
Extending an Employee’s Temporary Contract in iTrent
https://mycouncilworks.co.uk/wp-content/uploads/2024/06/How-to-extend-a-temporary-contract.webm NOTE: This guidance should be used if you are extending a temporary contract. It should NOT be used to extend or end a temporary change to someone’s hours. Please see Extending or Ending Temporary Hours Changes guidance to do this. Select Your Staff tab on the right-hand side of the home dashboard. The […]
Authorise Claims
https://mycouncilworks.co.uk/wp-content/uploads/2024/06/Authorise-Claims-in-HR-Online.webm Note: HROnline does not escalate claims to your line manager for them to authorise in your absence the way MyView did. Therefore it is essential that you apply a redirection if you are on leave to ensure that the claims can be authorised in your absence. On the home dashboard of Manager Self Service, […]
View your staff details in iTrent
https://mycouncilworks.co.uk/wp-content/uploads/2024/06/General-Navigation-Manager-Self-Service-2.webm To search your staff: Select Your Staff tab on the right-hand side of the home dashboard. The menu will open up and look like this and you’ll see your members of staff on the left hand side: You can search for specific people by clicking the 3-dot icon and searching through several different criteria. […]
How to View your Employment Details in iTrent
Table of Contents How to get to your employment details: Either: Select the Dropdown Arrow next to the person icon on the top right-hand corner of the home dashboard. Select My Profile Or: Click View profile on the top left-hand corner of the home dashboard. You will be taken to the screen below: Select […]
How to update your Personal Details in iTrent
Table of Contents https://mycouncilworks.co.uk/wp-content/uploads/2024/06/General-Navigation-Employee-Self-Service-1.webm To view your personal details: https://mycouncilworks.co.uk/wp-content/uploads/2024/06/How-to-View-and-Edit-contact-information-in-iTrent.webm From the home dashboard: Click View profile in the top left corner, just under your name. Alternatively you could: Select the Dropdown Arrow next to the person icon in the top right Select My Profile You will be taken to the screen below: Features here […]
Case management – manager guidance for updating absence cases in iTrent
https://files.argyll-bute.gov.uk/hrod/Case_Mgt_Absence_guidance_vid_Managers_FINAL.mp4 This guidance is for line managers to manage absence cases within the iTrent Case Management module, focusing on both short-term and long-term absences. Absence case stages: Both long-term and short-term absences follow defined stages including multiple Supporting Attendance Meetings, a Management Review Meeting, an Appeal Against Dismissal, and Closing, these stages have critical due […]
Join our workshops and be part of Helensburgh’s conservation

Calling all keen conservationists – this is your chance to learn about the skills needed to conserve the bronze and granite that make up some of the artwork found within Helensburgh’s award-winning Outdoor Museum, in Colquhoun Square. Two workshops are planned on 29 and 30 June where members of the public, interested in this type […]
Travel claim and subsistence guide for employees
Table of Contents 1.0 INTRODUCTION This guidance has been developed, in consultation with the Joint Trade Unions to advise employees on the Councils travel and subsistence reimbursement rules, incurred as a result of travel on official business. The fundamental purpose of the scheme is to reimburse employees for additional expenditure reasonably incurred whilst undertaking official […]