Employee Assistance Programme

The Employee Assistance Programme is provided by Health Assured who offer independent confidential support and information.  Balancing everyday life with the requirements of work and home can create pressures for us all.  In addition, the ever changing demands being placed upon us by the coronavirus pandemic has created additional pressures and can have a negative impact on our wellbeing.

Health Assured  are an independent, external organisation who provide the Employee Counselling Service. 

Health Assured can help you manage your emotional health providing support, guidance and information on dealing with anxiety, depression and stress.  Your physical health including any conditions relating to this and life support which provides guidance and help relating to any financial or legal worries you or your immediate family may have.

Health Assured have fully trained counsellors available 24 hours a day, seven days a week.  If the service is accessed via the online link below, under the ‘contact us’ heading there is the option to use live chat where you can chat to the advisor without speaking in person.

This service is available to all employees, their spouses or partners and their dependents aged 16-24 if they are in full time education. You do not need to be at work to access this employee benefit.

You can access the service directly or by telephoning 0800 028 0199 or by downloading the app via Apple Store or Play Store for Android devices.  Contact the Wellbeing Team to get a username and password:

It takes two minutes to download the app on to your smart device and it’s there for when you need it.

Structuring your work day, focus and attention can be a challenge for some if they are working at home. You need to find the right way for you to protect your time and focus on work. Equally, you need to protect your health and wellbeing.