Balancing everyday life with the requirements of work and home can create pressures for all of us.
Did you know you have access to a new Employee Assistance Programme, provided by UNUM?
Help@Hand, provides independent, confidential support and information to all employees and eligible family members.
Your free services include access to:
- 24/7 free confidential helpline – telephone: 0808 304 3698
- The Help@Hand App – total health and wellbeing support.
Both you and your eligible family members (partner and children up to 18, or 24 if in full-time education) can now use Help@hand and benefit from a range of high-quality health and wellbeing services.
Total health and wellbeing, all in one easy-to-use app. Including:
Unlimited mental health support (for mild to moderate issues) from qualified mental healthcare professionals.
24/7, unlimited remote GP appointments – so you can get fast access to a doctor at a time convenient to you
A fully integrated Employee Assistance Programme, including a 24/7 helpline for emotional and practical support, as well as financial and legal support and advice for managers
360 Wellbeing Score — take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
Physiotherapy — eight online sessions a year shared between you and your partner
Medical second opinions
Savings and discounts for savings on weekly costs
On-demand wellness content, plus a Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing.
How do I access the services?
To download the app, follow these steps
- Contact wellbeing@argyll-bute.gov.uk for the secure PIN code, you will need this to register for services with the App.
- Go to the App Store or Google Play and download the Help@hand app.
- Log in using the unique Argyll and Bute Council PIN code (as above)
Watch this handy webinar that includes a demonstration on how to register for all the services.
You can also watch this short clip from the webinar on how to access the App, register for services and book appointments.
