Effective engagement can support councils to improve the services they deliver, make effective use of resources, and build more productive and positive relationships with communities.
Community engagement also builds and supports community empowerment, and this is important for individual wellbeing and resilient communities.
Our Engaging Communities Framework is a resource is for officers and elected members to support good practice, develop skills in engagement, plan engagement activities and find everything in one place.
Consultation, Engagement or Survey?
Please note that the terminology we use in relation to community activity is being applied more precisely. The term “consultation” should be used only for surveys carried out to meet a statutory requirement, while “engagement” should be used for all other activities.
The documents within the Engaging Communities section of MyCouncilWorks are currently being updated to reflect this change. Thank you for your patience while this work is completed.
You can read the whole framework here – Engaging Communities Framework, or quickly access the sections you need below:
