How to Contact HR
If you are looking for information regarding an HR Policy or Procedure please visit our document library first – HR policies and procedures.
If you are a Flexi-time worker with errors in your flexi-time amount in HROnline, please contact your Departmental Local Flexi-Admin (intranet access only), and copy-in your Line-Manager to get this amended.
Please use our HR Helpbot on this page by clicking the chat icon on this page to expand and enter your question.
For queries regarding your pay, additional hours claim, P60 or P45 queries or issues with your payslip details, please contact payroll directly on 01586 555999 or email: payrollenquiries@argyll-bute.gov.uk – For issues accessing Payslips in HROnline, please use the HROD Helpdesk Enquiry Form selecting HROnline.
For pension queries, please contact: pensionenquiries@argyll-bute.gov.uk
For submitting maternity forms, and amendments to absence dates, please contact: attendanceenquiries@argyll-bute.gov.uk
For questions regarding changing car registration or for issues with travel and expenses, please contact: travelclaims@argyll-bute.gov.uk
If you wish to seek further guidance after reviewing these documents, please contact HR on the options below.
HROD Helpdesk
To contact HR via our Helpdesk, please submit a ticket using the HROD Helpdesk Enquiry Form via the button below.
You can send an enquiry via the form as an Employee, Manager of Employees, or Non-Employee. More information including a full list of enquiry types and frequently asked questions can be found on our Helpdesk page.
For networked council employees, please select Login with SSO. If you are a council employee with a non-networked account, a member of public or an external organisation then select Continue without an account.
When submitting an enquiry, please ensure it is relevant to the enquiry option selected on the form.
HR Procedures via email
For Job Evaluation, please email: HRJobEvaluation@argyll-bute.gov.uk
For Recruitment, please email: HR-Recruitment@argyll-bute.gov.uk
For Wellbeing queries, or for Managers submitting employee OH Referrals, please email: Wellbeing@argyll-bute.gov.uk
Call HR via 01546 605513
You can call HR on this number 01546 605513 and choose from the following options when asked:
1 – Absence Reporting line (or email: AttendanceAdmin@argyll-bute.gov.uk)
- Absences can be reported outside normal working hours (8am – 5pm) via our new automated service. Visit the Absence and Leave page for more details and step by step prompts.
2 – Recruitment & Contractual Queries
3 – HR Online Support
then:
- Option 1 – Systems (for help logging into the system & system issues)
- Option 2 – Expense Claims (for help with submitting or authorising expense claims)
- Option 3 – HR Processes (for help viewing your team or extending temporary contracts)
4 – Employee Relations Advice Line
5 – Organisational Development