Images and media

Images

People with visual impairments, who are most likely using screen readers, cannot “see” images. They rely on alternative text that the screen reader reads out to them.

Do

Do Not

Alternative text settings

Some versions of Word will have a ‘generate alt text’ option, but this often produces inconsistent or unreliable content so should not be used.

You can switch off automatic alt texts by going to File>Options>Accessibility then un-tick the box under Automatic alt texts

Word options menu with alt text section highlighted in red

How to add Alternative Text to an image in M365

  1. Right click on an image
  2. Edit Alt Text
  3. Type a description or mark as decorative
  4. If using the Accessibility Checker: Select “Alt Text” and add your text in here

Decorative images are images just used to brighten up the presentation and don’t provide any value to the content of the document. If these images are purely for decoration you can mark this as such in the Alt text tool. This means a screen-reader will bypass this information.

How to write suitable alt text

When writing an Alt Text, there are no exact rules, but you need to provide everything that someone who can see the image/graphic would see or understand from viewing it. Try thinking about explaining what the image looks like to someone over the phone who can’t physically see it.

Infographics

  • If the image is providing information, you need to write out an alt text to accurately describe all the information in it. It will also be a substitute if the page does not load the image correctly.
  • Avoid overly long text graphics/alt texts. If the text is more than a sentence or two, you should either include the graphic but mark it as decorative and include the text on the page, or remove the graphic completely and just type the text onto the page
Did you know. We look after nearly 14,000 lighting units - including street lights, bollards and road signs.

Alt text: Did you know? We look after nearly 14,000 lighting units – including street lights, bollards and road signs.

Graphs and charts

  • Avoid generic descriptions like “graph showing Work Week Hours” 
  • Specify the type of graph (bar chart, pie chart, etc) and variables mentioned
  • Highlight the main trends and patterns.
  • If the graph is complex, then mark the image as decorative and add a text description to the page of the document instead of an alt text

Pie chart of breakdown of a time spent on tasks for a fake working week. Most time is spent in meetings with clients at 38% with Morning planning and end of day round-up taking up least time at 7% each.

Alt text: Pie chart of breakdown of a time spent on tasks for a fake working week. Most time is spent in meetings with clients at 38% with Morning planning and end of day round-up taking up least time at 7% each.

Decorative

If an image provides no information or context then it can be marked as decorative:

Video

Videos and presentations should have a transcript provided. This allows anyone who is deaf or has a hearing impairment to access the information but it is also beneficial to many others.

  • There are many people that choose to add subtitles to assist with comprehension when watching a TV programme.
  • In a busy office we very often choose to read the information rather than listen to it.

This means making videos and presentations as accessible as possible can help out everyone.

If you are adding videos to YouTube there should be an option for subtitles so the user can enable these. You can read more about PowerPoint presentations here.

For a more detailed explanation please refer to the Microsoft guidelines on how to make images accessible.