Managing leave and sickness

Supporting Attendance at Work

A healthy workforce and a healthy working environment are essential to achieving high levels of attendance and providing high quality services. The Supporting Attendance at Work Policy and Procedures should be used positively and constructively to support and enable employees to return to or remain at work. Employee wellbeing is important to the council and positive and timely management of attendance issues is an active indication of this.

Line managers have a responsibility to monitor the wellbeing and attendance levels of those they manage. To assist with this a series of absence triggers have been implemented. Where an absence trigger has been met the Supporting Attendance at Work Procedures should be implemented. Please find further guidance on absence triggers below.

At all stages, discussions should focus on exploring ways to improve and maintain employee wellbeing and attendance thereby ensuring service needs are met. The particular circumstances of each individual should be considered and relevant support measures implemented where these can contribute to improved attendance levels.

The new Supporting Attendance at Work Policy and Procedures were implemented on 01/10/2021. If you are already managing an existing absence under the previous maximising attendance procedures, please contact the Wellbeing Team for further guidance as it is likely that you will need to continue with the previous process and will need access to these resources.

The Supporting Attendance at Work Procedure should be applied via either the short term absence process or long term absence process below. For further guidance on how these should be applied please review information on Sickness Absence Triggers and Guidance on moving through the supporting attendance procedures.

To make MyView more user friendly the following forms can now be completed online:

Notification of sickness absence

Return to work discussions

Supporting attendance meetings

This means no paperwork needs to be printed, signed, scanned and emailed for upload therefore there is less risk of confidential information being misplaced and documents will be automatically filed in employees records.  However for those without IT access the former process involving paper forms is still accessible


Occupational Health Referral Form and Guidance 2.84 MB 219 downloads

Use this form to refer an employee to the council's occupational health doctor. Please...

Supporting Attendance Procedure - Leaflet 143.53 KB 151 downloads

This leaflet gives an overview of the supporting attendance procedure, the expectations...

Phased Return to Work Procedure 445.46 KB 152 downloads

If you have been absent from work due to sickness/ill health the phased return...

Occupational Health information leaflet 129.26 KB 51 downloads

This leaflet will help answer some of the questions that may be asked before, during...

Notification of sickness absence and return to work discussion form 125.20 KB 341 downloads

A return to work discussion must take place and a form completed after every period...

Supporting Attendance at Work Policy 158.86 KB 272 downloads

The Maximising Attendance at Work policy has been replaced by the new Supporting...

Supporting Attendance at Work Procedure 515.32 KB 743 downloads

The Maximising Attendance at Work procedure has been replaced by the new Supporting...

Medical Referral Procedure 103.99 KB 18 downloads

An Occupational Health referral provides managers with advice that will assist them...

Phased Return to Work and Other Reasonable Adjustments: Managers Guide 202.18 KB 96 downloads

When an employee is absent on sick leave, certain adjustments may be put in place...

Medical Fit Notes - Guidance for Managers 149.14 KB 25 downloads

The medical “Fit Note” focusses on what an employee can do rather than what they...