gears

Research; data/information collection and analysis

Preparing for service designDiscoverDefineDevelopDeliverFollow-up
 
  • Love and hate letters
  • Observations
  • Open user interviews
  • Pop-up research
  • Desktop research
  • Force field analysis
  • Love and hate letters
  • Observations
  • Open user interviews
  • Pop-up research
  • Observations
  • Open user interviews
  • Pop-up research
  • Observations
  • Open user interviews
  • Pop-up research