Rip + Mix encourages creativity and lateral thinking in developing solutions to problems.
Also known as
Rip + Mix is designed to be used collaboratively. The tool can be used in large groups or small teams.
Why use it
When to use it
Use Rip + Mix in the develop stage of your service design journey.
How to use it
- Using a template / worksheet, participants are encouraged to take the characteristics of services they find pleasurable and apply them to – rip + mix them with – things which are causing your service users difficulty.
- Through applying practices users find pleasurable / satisfying to ‘painful’ services, you may create ideas for new services which users will find more satisfying.
Use in conjunction with
- The Rip + Mix tool was designed by the Service Design Academy in conjunction with T-Labs at Deutsche Telecom, Berlin.