Prepare
None
Discover
- 7S model
Define
- 7S model
- Planning pizza
Develop
- Back Casting
- Planning Pizza
- Service blueprint
Deliver
None
Follow-up
None
Tools
- Define, Develop
An organisational analysis tool and it can be used to compare 'as is' with 'how we want to be'.
- Deliver
A project planning tool which helps you work backwards from how a new service should look, to help you figure out what needs to be
- Deliver, Develop
A project planning tool which is designed to be used in a collaborative environment and helps to sort ideas for project implementation into themes.
- Deliver
Helps you visualise the full processes and infrastructure required to deliver a service.