Two people sitting across from each other in discussion

Training opportunity – Essential skills for everyday interactions

We all talk to many people every day at work – from customers to managers, suppliers, partner organisations and colleagues.

How often do you stop and think about those conversations and ask yourself if you are getting the best from them? Are we learning anything from our everyday interactions?

Learning is a fundamental part Connect for Success, our change programme. For us to create a positive culture and make every day working life easier, engagement must be at the heart of what we do.

We can learn a lot from each other – how we handle complaints, how we design services and how we address employee issues are just some examples.

We are running a series of Constructive Conversations workshops. This helpful training gives you essential skills to get the most from everyday interactions. It explores how we approach conversations and how we can listen effectively to learn and get the most from everyone we engage with. This will enable us to build better relationships and deliver improved services

The workshops are open to everyone and delivered via MS Teams.

Available dates:

Tuesday 24 October 2023                          9:30am to 12:30pm

Wednesday 25 October 2023                    1:30pm to 4:30pm

Wednesday 8 November                            9:30am to 12:30pm

Thursday 9 November 2023                       9:30am to 12:30pm or 1:30pm to 4:30pm

Tuesday 21 November 2023                      9:30am to 12:30pm

Wednesday 22 November 2023                1:30pm to 4:30pm

Tuesday 5 December 2023                         9:30am to 12:30pm

Wednesday 6 December 2023                   1:30pm to 4:30pm

Thursday 7 December 2023                        9:30am to 12:30pm

Training is via Microsoft Teams. Please book your place through MyView.